Legal

As a fully licensed and insured real estate brokerage we do things right for the benefit of our landlords, residents, and vendors. We are always happy to help with any questions.

Lockbox

A lockbox is designed to hold a key to the Premises designated in a signed and executed Listing Agreement. Use of a lockbox permits access to the interior of the Premises by ReLISTO, ReLISTO’s agents, and accompanied persons interested in leasing the Premises. These individuals may take videos or photographs of the Premises. ReLISTO and ReLISTO’s agents are not insurers against injury, theft, loss, vandalism, damage or other harm, whether through the use of a lockbox or other means. ReLISTO does not maintain insurance to protect Landlord or other occupants. ReLISTO recommends that Landlord and, if applicable, existing tenants and/or other occupants of the Premises maintain insurance and take any and all possible precautions and safeguards to protect themselves, other occupants and visitors, their property and belongings, including cash, jewelry, drugs, firearms, and other valuables located on the Premises.

Landlord Permission For Use of a Lockbox: By signing a Listing Agreement and checking the appropriate box therein, Landlord authorizes ReLISTO to use a lockbox, and acknowledges that they understand and agree to the disclosures contained herein. If the Premises is tenant-occupied, Landlord is advised that tenant permission may be required and is recommended.

Damage protection plan

We conduct thorough tenancy verifications for furnished rentals. With credit reports, background checks, landlord references and income verification, we are certain our tenants are high quality. The purpose of the Damage Protection Plan is to ensure there is protection for our Landlords’ property. If a tenant is ever accountable for property damage to a Landlord’s rental that is over the security deposit, ReLISTO will pay up to $3,000.00 as reimbursement.

In every case, the Landlord should try to solve the issue with the tenant first. If there is an emergency, Landlord should call the police first and then reach out to their ReLISTO agent.

The terms and conditions of ReLISTO’s Damage Protection Plan are listed below:

1. RELEVANCE

  • The Damage Protection Plan is relevant for all property damage that is above the security deposit and is relevant only for lease terms that are three months or longer.

2. WHEN THERE IS DAMAGE, THE INFORMATION BELOW MUST BE PROVIDED TO RELISTO BY LANDLORD:

  • Photographs of the damage
  • A police report for complaints above $1,000.00
  • Receipts or other confirmation to demonstrate proof of purchase as well as fair market value

3. DAMAGE PROTECTION PLAN

  • This Plan will be applicable for expenses only once insurance payouts and security deposits have been accounted for, up to $3,000.00 total cost.

4. DAMAGE PROTECTION PLAN IS NOT RELEVANT FOR:

  • Pets
  • Plants
  • Personal Liability
  • Cash
  • Securities
  • Normal Wear and Tear as anticipated for short-term rentals
  • High worth items, e.g.: jewelry, art, antiques, will not be covered. We recommend these types of items are removed before Landlord rents their property.

5. CREDIT CARDS

  • Each tenant will be required to grant permission to bill their credit card for property damage and provide their credit card information by filling out ReLISTO’s Credit Card Authorization Form.
  • The Damage Protection Plan is only relevant during the original lease term and may be altered between leasing periods.